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Context
Context
UX/UI Intern at Rolls-Royce, summer 2023, working with software engineers and a design consultant to replace manual tracking of jet engine part production timelines.
Problem
Problem
Teams tracked detailed production timelines across multiple disconnected Excel files, making communication and reporting difficult.
Process
Process
Whiteboarded requirements with backend engineer and PM
Translated technical and business goals into a shared direction
Partnered with a design consultant to turn sketches into Figma mockups
Ran usability tests with future users
Found gaps: incomplete dashboard charts, no at-a-glance timeline on part detail pages
Proposal
Proposal
Redesigned dashboard charts to show full process status
Added a top-of-page status chart to the part detail view
Result
Result
Replaced scattered local spreadsheets with a single web app, saving production teams hours of manual tracking and improving data accuracy across the engine production process.
Context
Context
Tracking engine part timelines
Tracking engine part timelines
Teams within Rolls-Royce need to track very detailed timelines as jet engine parts move through the production cycle. This process was managed by multiple teams in multiple excel files, which didn’t facilitate easy communication and reports
Design
Design
What should the interface look like?
What should the interface look like?
I started off with a whiteboarding session with the backend engineer and product manager to establish interface needs and connection with the app database. This was a valuable learning experience for me, because I was collaborating with two people who were approaching the task at hand (interface design) from very different angles. I felt a little out of my element but probed about user goals for this app to guide the conversation into clearly-defined outcomes.
Usability testing
Usability testing
Does it work for users?
Does it work for users?
The designer consultant that helped us with the project took our whiteboard sketches in made mockups in Figma. I took charge of leading usability testing by finding future app users and facilitating two calls with them. Here’s what I learned and modified:
Original dashboard
Original dashboard
”The dashboard has good info, however the top charts are not the full story of what I need to know if the process will finish on time”
”Completed info is missing ... or specify on the charts that these are all of the open items?”
Iterated dashboard
Iterated dashboard
Added more comprehensive charts that showed all flow steps and completed parts
Original part detail page
Original part detail page
”[A chart would be the] most helpful thing to throw across the top”
”Try showing something like this where I can see where the baseline date is and where in the process I am so that I know overall what status the part is in.”
Iterated part detail page
Iterated part detail page
Added a chart across the top of the interface like users requested to give them a big-picture view of the overall status
Results:
Results:
The tool my team and I created helped members of engine production teams better track timelines of part changes and transfers, design changes, and other part related activities to understand whether the schedule is on track or not. Ultimately, this saved the teams hours of work and ensured accurate data because by replacing locally-stored excel spreadsheets with one web app.
Internship highlights:
Internship highlights:
Branding
Branding
One of my favorite projects that I worked on during my internship was creating branding and visuals for my departments, based on Rolls-Royce’s branding. I created posters for a demo day, one-pagers of projects we had done, as well as a library of illustrations for future projects. This was a fun way to bring awareness of the software team within a large organization and spotlight the time and money saving benefits we brought to the company
Demo Day
Demo Day
I led the UX/UI demo for Rolls-Royce’s digital engineering Demo Day. Over 300 people attended, and I had a fantastic time showing people some of the work my team had done this past year and how we practice user-centered design, as well as some UX fun facts relating to the company (like Charles Rolls, the co-founder of Rolls-Royce, was responsible for standardizing steering wheels in cars!)
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